1. Introduction
Welcome to MadeleineShaw.com and The Glow Space ("we," "us," or "our"). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, use our app, or engage with our services.

2. Information We Collect
We may collect and process the following types of data:

  • Personal Information: Name, email address, phone number, billing information, and other details you provide when signing up, purchasing, or subscribing to our services.

  • Account Information: Login credentials and profile data for The Glow Space.

  • Usage Data: Information on how you use our website, app, and services, including page visits, interaction with content, and preferences.

  • Payment Information: When purchasing a subscription or product, payment details are processed securely through third-party providers (e.g., Stripe, PayPal). We do not store your financial details.

  • Device & Technical Data: IP address, browser type, operating system, and app version to improve user experience and security.

3. How We Use Your Information
We use your data to:

  • Provide and personalise our services, including meal plans, workouts, meditations, and shopping lists.

  • Process transactions, subscriptions, and customer support inquiries.

  • Improve user experience, troubleshoot issues, and develop new features.

  • Send promotional and service-related communications (you can opt-out anytime).

  • Comply with legal obligations and prevent fraudulent activity.

4. How We Share Your Data
We do not sell your personal data. However, we may share data with:

  • Service Providers: Third-party companies that help operate our website, app, and payment processing.

  • Analytics & Marketing Partners: To optimise our content and ads (e.g., Google Analytics, Meta Ads).

  • Legal Authorities: When required by law or to protect our rights.

5. Data Security
We implement strict security measures to protect your data. However, no online platform is 100% secure, so we encourage you to use strong passwords and safeguard your account.

6. Your Rights
You have the right to:

  • Access, update, or delete your personal data.

  • Withdraw consent for marketing communications.

  • Request data portability or restrict processing under certain conditions.

To exercise these rights, contact us at [Insert Contact Email].

7. Cookies & Tracking
We use cookies to enhance user experience, track analytics, and personalise content. You can manage cookie preferences through your browser settings.

8. Third-Party Links
Our website and app may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Children’s Privacy
Our services are not intended for individuals under 16. If we discover that a child’s data has been collected, we will take immediate steps to delete it.

10. Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated via our website or app.

11. Contact Us
For questions regarding this Privacy Policy, please contact us at:

info@madeleineshaw.com